Name: Seagrass Marine
Address: 26 Stevenson Street, Oban, PA34 5NA, GB
Telephone: 01631 561 424

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Policy At Seagrass Marine Ltd, we understand that plans can change. This policy outlines how cancellations, transfers, and no-shows are handled for our courses and services. **1. Cancelling or Changing Your Booking** If you need to cancel or change your booking, please notify us in writing as soon as possible. An initial phone call is acceptable, but this must be followed up by an email to bookings@seagrassmarine.com. Classroom-Based Training (e.g., First Aid, Theory Courses) - More than 14 days' notice: Full refund or option to reschedule at no additional cost. - 7 to 14 days' notice: 50% refund or option to reschedule with a £20 administration fee. - Less than 7 days' notice: No refund will be provided, but we will make every effort to offer an alternative date if we can fill your space. **On-Water Training (e.g., Powerboat Courses, Practical Sessions)** - More than 14 days' notice: Full refund or option to reschedule at no additional cost. - 7 to 14 days' notice: 50% refund or option to reschedule with a £30 administration fee. - Less than 7 days' notice: No refund will be provided unless we can fill your place on the course. **Group Bookings (including Private Group Bookings)** - A non-refundable deposit of 25% of the total fee is required at the time of booking. - If the group cancels within 2 weeks of the course start date, the full balance will be charged. **2. No-Show Policy** - Failure to attend your booked course without notifying us will be treated as a No-Show and will result in no refund or opportunity to reschedule. - If you are delayed or unable to attend on the day, please contact us as soon as possible, and we will do our best to assist you. **3. Cancellation by Seagrass Marine** While we do our best to run all scheduled courses, we may need to cancel or reschedule due to unforeseen circumstances such as: - Severe weather conditions impacting safe on-water activities. - Instructor illness or unavailability. - Mechanical issues affecting training vessels. - Insufficient course enrolment. In such cases, we will: - Offer a full refund or - Reschedule your booking at no additional cost. - For safety reasons, on-water training may be paused or postponed during a session if conditions become unsafe. We will aim to reschedule as soon as possible. **4. Participant Fitness and Safety** - All participants are expected to be physically capable of taking part in the course. If you have concerns about your fitness, please contact us before booking. - If a participant is found to be under the influence of alcohol or drugs, or otherwise deemed unfit to participate, Seagrass Marine reserves the right to remove them from the course without a refund. - Participants must follow all safety instructions from instructors at all times. **5. Exceptional Circumstances** We understand that unexpected situations can arise, such as illness or family emergencies. If you believe this applies to you, please contact us as soon as possible, and we will consider flexibility on a case-by-case basis. **6. Insurance** We strongly recommend you arrange travel insurance to cover unforeseen cancellations, particularly for on-water courses. **7. How to Cancel or Request Changes** To cancel or modify your booking, please contact us at: Email: bookings@seagrassmarine.comPhone: 01631 561 424 Alternatively, you can visit us in person at: Seagrass Marine LtdUnit 12 Tweedmill Soroba RoadObanPA34 4HQ Please provide your full name, course date, and booking reference in your message.1c:T10e7,Seagrass Marine Ltd - Booking Policy Please note that your booking is not confirmed until you receive a booking confirmation email from Seagrass Marine. While we always aim to run courses as scheduled, occasionally courses may need to be rearranged or cancelled due to low numbers, operational requirements, weather, or instructor availability. If you need to make travel or accommodation arrangements, particularly non-refundable bookings, we recommend contacting us in advance. This is particularly important if your course is due to start within the next few days. At Seagrass Marine Ltd, we understand that plans can change. This policy outlines how cancellations, transfers, and no-shows are handled for our courses and services. **1. Cancelling or Changing Your Booking** If you need to cancel or change your booking, please notify us in writing as soon as possible. An initial phone call is acceptable, but this must be followed up by an email to [bookings@seagrassmarine.com](mailto:bookings@seagrassmarine.com). Classroom-Based Training (e.g., First Aid, Theory Courses) - More than 14 days' notice: Full refund or option to reschedule at no additional cost. - 7 to 14 days' notice: 50% refund or option to reschedule with a £25 administration fee. - Less than 7 days' notice: No refund will be provided, but we will make every effort to offer an alternative date if we can fill your space. **On-Water Training (e.g., Powerboat Courses, Practical Sessions)** - More than 14 days' notice: Full refund or option to reschedule at no additional cost. - 7 to 14 days' notice: 50% refund or option to reschedule with a £25 administration fee. - Less than 7 days' notice: No refund will be provided unless we can fill your place on the course. **Group Bookings (including Private Group Bookings)** - A non-refundable deposit of 25% of the total fee is required at the time of booking. - If the group cancels within 2 weeks of the course start date, the full balance will be charged. **2. No-Show Policy** - Failure to attend your booked course without notifying us will be treated as a No-Show and will result in no refund or opportunity to reschedule. - If you are delayed or unable to attend on the day, please contact us as soon as possible, and we will do our best to assist you. **3. Cancellation by Seagrass Marine** While we do our best to run all scheduled courses, we may need to cancel or reschedule due to unforeseen circumstances such as: - Severe weather conditions impacting safe on-water activities. - Instructor illness or unavailability. - Mechanical issues affecting training vessels. - Insufficient course enrolment. In such cases, we will: - Offer a full refund or - Reschedule your booking at no additional cost. - For safety reasons, on-water training may be paused or postponed during a session if conditions become unsafe. We will aim to reschedule as soon as possible. **4. Participant Fitness and Safety** - All participants are expected to be physically capable of taking part in the course. If you have concerns about your fitness, please contact us before booking. - If a participant is found to be under the influence of alcohol or drugs, or otherwise deemed unfit to participate, Seagrass Marine reserves the right to remove them from the course without a refund. - Participants must follow all safety instructions from instructors at all times, Seagrass Marine reserves the right to remove participants from the course without a refund if they refuse to follow safety instructions. **5. Exceptional Circumstances** We understand that unexpected situations can arise, such as illness or family emergencies. If you believe this applies to you, please contact us as soon as possible, and we will consider flexibility on a case-by-case basis. **6. Insurance** We strongly recommend you arrange travel insurance to cover unforeseen cancellations, particularly for on-water courses. **7. How to Cancel or Request Changes** To cancel or modify your booking, please contact us at: Email: [bookings@seagrassmarine.comPhone](mailto:bookings@seagrassmarine.comPhone): 01631 561 424 Alternatively, you can visit us in person at: Seagrass Marine LtdUnit 12 Tweedmill Soroba RoadObanPA34 4HQ Please provide your full name, course date, and booking reference in your message.1d:Tf72,Seagrass Marine Ltd - Terms and Conditions At Seagrass Marine Ltd, we understand that plans can change. This policy outlines how cancellations, transfers, and no-shows are handled for our courses and services. 1. **Cancelling or Changing Your Booking.** If you need to cancel or change your booking, please notify us in writing as soon as possible. An initial phone call is acceptable, but this must be followed up by an email to **bookings@seagrassmarine.com** 2. **Classroom-Based Training** (e.g., First Aid, Theory Courses) - 1. More than 14 days' notice: Full refund or option to reschedule at no additional cost. 2. 7 to 14 days' notice: 50% refund or option to reschedule with a £20 administration fee. 3. Less than 7 days' notice: No refund will be provided, but we will make every effort to offer an alternative date if we can fill your space. 3. **On-Water Training** (e.g., Powerboat Courses, Practical Sessions) - 1. More than 14 days' notice: Full refund or option to reschedule at no additional cost. 2. 7 to 14 days' notice: 50% refund or option to reschedule with a £30 administration fee. 3. Less than 7 days' notice: No refund will be provided unless we can fill your place on the course. 4. **Group Bookings** (including Private Group Bookings) - A non-refundable deposit of 25% of the total fee is required at the time of booking. - If the group cancels within 2 weeks of the course start date, the full balance will be charged. 5. **No-Show** - Failure to attend your booked course without notifying us will be treated as a No-Show and will result in no refund or opportunity to reschedule. - If you are delayed or unable to attend on the day, please contact us as soon as possible, and we will do our best to assist you. 6. **Examination Fees - Full payment of any examination fees is required prior to course start** 7. **Cancellation by Seagrass Marine** 1. While we do our best to run all scheduled courses, we may need to cancel or reschedule due to unforeseen circumstances such as: 1. Weather conditions impacting safe on-water activities. 2. Instructor illness or unavailability. 3. Mechanical issues affecting training vessels. 4. Insufficient course enrolment. 2. In such cases, we will: 1. Offer a full refund or 2. Reschedule your booking at no additional cost. 3. For safety reasons, on-water training may be paused or postponed during a session if conditions become unsafe. We will aim to reschedule as soon as possible. 8. **Participant Fitness and Safety** - All participants are expected to be physically capable of taking part in the course. 1. If you have concerns about your fitness, please contact us before booking. 2. If a participant is found to be under the influence of alcohol or drugs, or otherwise deemed unfit to participate, Seagrass Marine reserves the right to remove them from the course without a refund. 3. Participants must follow all safety instructions from instructors at all times, Seagrass Marine reserves the right to remove participants from the course without a refund for refusing to follow safety instructions. 9. **Exceptional Circumstances** We understand that unexpected situations can arise, such as illness or family emergencies. If you believe this applies to you, please contact us as soon as possible, and we will consider flexibility on a case-by-case basis. 10. **Insurance** We strongly recommend you arrange travel insurance to cover unforeseen cancellations, particularly for on-water courses, courses requiring accomodation or ferry travel 11. **How to Cancel or Request Changes** To cancel or modify your booking, please contact us at: Email: bookings@seagrassmarine.comPhone: 01631 561 424 Alternatively, you can visit us in person at: Seagrass Marine Ltd Unit 12 Tweedmill Soroba Road ObanPA34 4HQ Please provide your full name, course date, and booking reference in your message. 1e:Tdfd,Seagrass Marine Ltd - Cancellation Policy At Seagrass Marine Ltd, we understand that plans can change. This policy outlines how cancellations, transfers, and no-shows are handled for our courses and services. **1. Cancelling or Changing Your Booking** If you need to cancel or change your booking, please notify us in writing as soon as possible. An initial phone call is acceptable, but this must be followed up by an email to bookings@seagrassmarine.com. Classroom-Based Training (e.g., First Aid, Theory Courses) - More than 14 days' notice: Full refund or option to reschedule at no additional cost. - 7 to 14 days' notice: 50% refund or option to reschedule with a £20 administration fee. - Less than 7 days' notice: No refund will be provided, but we will make every effort to offer an alternative date if we can fill your space. **On-Water Training (e.g., Powerboat Courses, Practical Sessions)** - More than 14 days' notice: Full refund or option to reschedule at no additional cost. - 7 to 14 days' notice: 50% refund or option to reschedule with a £30 administration fee. - Less than 7 days' notice: No refund will be provided unless we can fill your place on the course. **Group Bookings (including Private Group Bookings)** - A non-refundable deposit of 25% of the total fee is required at the time of booking. - If the group cancels within 2 weeks of the course start date, the full balance will be charged. **2. No-Show Policy** - Failure to attend your booked course without notifying us will be treated as a No-Show and will result in no refund or opportunity to reschedule. - If you are delayed or unable to attend on the day, please contact us as soon as possible, and we will do our best to assist you. **3. Cancellation by Seagrass Marine** While we do our best to run all scheduled courses, we may need to cancel or reschedule due to unforeseen circumstances such as: - Severe weather conditions impacting safe on-water activities. - Instructor illness or unavailability. - Mechanical issues affecting training vessels. - Insufficient course enrolment. In such cases, we will: - Offer a full refund or - Reschedule your booking at no additional cost. - For safety reasons, on-water training may be paused or postponed during a session if conditions become unsafe. We will aim to reschedule as soon as possible. **4. Participant Fitness and Safety** - All participants are expected to be physically capable of taking part in the course. If you have concerns about your fitness, please contact us before booking. - If a participant is found to be under the influence of alcohol or drugs, or otherwise deemed unfit to participate, Seagrass Marine reserves the right to remove them from the course without a refund. - Participants must follow all safety instructions from instructors at all times. **5. Exceptional Circumstances** We understand that unexpected situations can arise, such as illness or family emergencies. If you believe this applies to you, please contact us as soon as possible, and we will consider flexibility on a case-by-case basis. **6. Insurance** We strongly recommend you arrange travel insurance to cover unforeseen cancellations, particularly for on-water courses. **7. How to Cancel or Request Changes** To cancel or modify your booking, please contact us at: Email: bookings@seagrassmarine.comPhone: 01631 561 424 Alternatively, you can visit us in person at: Seagrass Marine LtdUnit 12 Tweedmill Soroba RoadObanPA34 4HQ Please provide your full name, course date, and booking reference in your message.1f:Tdfd,Seagrass Marine Ltd - Cancellation Policy At Seagrass Marine Ltd, we understand that plans can change. This policy outlines how cancellations, transfers, and no-shows are handled for our courses and services. **1. Cancelling or Changing Your Booking** If you need to cancel or change your booking, please notify us in writing as soon as possible. An initial phone call is acceptable, but this must be followed up by an email to bookings@seagrassmarine.com. Classroom-Based Training (e.g., First Aid, Theory Courses) - More than 14 days' notice: Full refund or option to reschedule at no additional cost. - 7 to 14 days' notice: 50% refund or option to reschedule with a £20 administration fee. - Less than 7 days' notice: No refund will be provided, but we will make every effort to offer an alternative date if we can fill your space. **On-Water Training (e.g., Powerboat Courses, Practical Sessions)** - More than 14 days' notice: Full refund or option to reschedule at no additional cost. - 7 to 14 days' notice: 50% refund or option to reschedule with a £30 administration fee. - Less than 7 days' notice: No refund will be provided unless we can fill your place on the course. **Group Bookings (including Private Group Bookings)** - A non-refundable deposit of 25% of the total fee is required at the time of booking. - If the group cancels within 2 weeks of the course start date, the full balance will be charged. **2. No-Show Policy** - Failure to attend your booked course without notifying us will be treated as a No-Show and will result in no refund or opportunity to reschedule. - If you are delayed or unable to attend on the day, please contact us as soon as possible, and we will do our best to assist you. **3. Cancellation by Seagrass Marine** While we do our best to run all scheduled courses, we may need to cancel or reschedule due to unforeseen circumstances such as: - Severe weather conditions impacting safe on-water activities. - Instructor illness or unavailability. - Mechanical issues affecting training vessels. - Insufficient course enrolment. In such cases, we will: - Offer a full refund or - Reschedule your booking at no additional cost. - For safety reasons, on-water training may be paused or postponed during a session if conditions become unsafe. We will aim to reschedule as soon as possible. **4. Participant Fitness and Safety** - All participants are expected to be physically capable of taking part in the course. If you have concerns about your fitness, please contact us before booking. - If a participant is found to be under the influence of alcohol or drugs, or otherwise deemed unfit to participate, Seagrass Marine reserves the right to remove them from the course without a refund. - Participants must follow all safety instructions from instructors at all times. **5. Exceptional Circumstances** We understand that unexpected situations can arise, such as illness or family emergencies. If you believe this applies to you, please contact us as soon as possible, and we will consider flexibility on a case-by-case basis. **6. Insurance** We strongly recommend you arrange travel insurance to cover unforeseen cancellations, particularly for on-water courses. **7. 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Browse MCA, RYA, First Aid and workplace courses."},{"question":"Is Seagrass Marine just for boat and marine training?","answer":"No, we offer much more than maritime training! While we provide RYA and MCA courses for those working on the water, we also deliver workplace training, including first aid, mental health awareness, fire safety, health and safety, and professional development."},{"question":"Who can take your courses?","answer":"Our courses are designed for a variety of industries, from maritime professionals and boat owners to businesses, organisations, and individuals looking to enhance their safety and compliance knowledge."},{"question":"Do I need any experience to take a course?","answer":"It depends on the course. Some require prior experience or qualifications, while others are open to complete beginners. 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We recommend checking with relevant funding bodies or discussing options with your employer or job coach."},{"question":"What is your cancellation and refund policy?","answer":"Please check our terms and conditions or contact us for details."},{"question":"Where are your courses held?","answer":"We deliver training from our dedicated facilities in Oban as well as on-site for organisations. Some courses also have an online option.\nCheck course listings for location information"},{"question":"Do you provide equipment for training?","answer":"Yes, all necessary training equipment and materials are provided. For practical courses, we will advise on any personal kit requirements."},{"question":"What happens after I complete my training?","answer":"You’ll receive your certification and any relevant materials to support your learning. We also provide advice on further training and career progression."},{"question":"Can I refresh my training or take advanced courses later?","answer":"Yes! 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